![]() ![]() If you ordered an item that has Free shipping you will be charged the full shipping amount. In the event that you refuse your package, you will be subject to paying the full shipping price of the product both ways. Shipping rate is not final, and may be changed ** Cost of Freight is to be Added to the Cost of Appliance The rates please contact us at 1-84 or send an email inquiry shipping charges are the approximate charges. We do Worldwide shipping via Ocean Freight and Air Freight. You may contact us for actual shipping rates for your order.įor Large Appliances above 80 pounds the shipping rates may vary depending If your order was shipped for free or at a promotional shipping rate, you will incur the actual “to and from” UPS/Freight charges upon returning merchandise. There are no returns or exchanges on registered performance plans. There are NO refunds on Special Ordered Products. All Returns/Exchanges must be double boxed (manufactures box must be inside of another box designed for shipping) with the RMA # written clearly on the outer box accompanied by a note explaining why the product is being returned in the original merchandise box. To obtain a Return Merchandise Authorization Number, you must contact Customer Service at 84. Returns without RMA#s will not be accepted. All unlocked cell phones and open box/clearance merchandise are Final Sale.Īll Returns/Exchanges require a Return Merchandise Authorization Number (RMA#). This 30 day return policy does not apply to televisions, any over sized product(s) shipped via truck freight, cell phones or open box/clearance merchandise. All returned merchandise must be free from damage of any kind, and be in its original factory box with all original packing materials, warranty cards, manuals, accessories, UPC label intact, and any other included materials. If you are not satisfied with your purchase, you may (after obtaining a Return Merchandise Authorization Number), exchange or return the merchandise for a refund within 30 days of receipt (Please note: Shipping & Handling charges and restocking fees may be deducted from the final refund.). All Returns/Exchanges must be double boxed (manufacturers box must be inside of another box designed for shipping), with the RMA # written clearly on the outer box accompanied by a note, explaining what is wrong with the item, in the original merchandise box. All returns/exchanges require a Return Merchandise Authorization Number (RMA#). To process a defective return/exchange you must REQUEST RMA. If any of these items are deemed defective, they will be covered exclusively by the manufacturers warranties (if exists), and you must contact the manufacturer for any repairs. The 30 day defective exchange policy does not apply to TVs 32″ and larger, any over sized product(s) shipped via truck freight company (other than standard UPS or USPS), cell phones. We reserve the right to charge for all missing materials. We do ask that you pay for the return shipping. Defective products must be returned with the original box and packaging and with all included materials including, but not limited to, warranty cards, manuals, and accessories. Defective products will be exchanged for the same model only. Eligible defective products may be returned for an exchange within 30 days from the date your product was delivered. The unit is then non-refundable and non-exchangeable.įor the convenience of our valued customers we offer an easy to follow return policy for defective items. ![]() After inspection, the customer will be required to sign for the unit, acceptance being that the unit is in new condition and undamaged. Exchanges are made for the same model only.Īll televisions 37 inches and larger will be opened at delivery for the customer to inspect the unit for damages. All Damaged Exchanges must be returned double boxed (manufacturers box must be inside of another box designed for shipping) with the RMA # written clearly on the outer box accompanied by a note, explaining why the product is being returned, in the original merchandise box. You must contact Customer Service within 24 hours of receipt of package. If the shipping company has left and you realize that your package(s) is damaged, immediately contact CUSTOMER SERVICE at 84. If your package appears damaged upon receipt, simply REFUSE the shipment. ![]() We make every effort to prevent shipping damages. ![]()
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